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Frequently Asked Merchant Account Questions and Answers

5. What is the best price to pay for a digital terminal or software?

Digital Terminals and Software vary in price as do most products in a store. There are all kinds of swipe machines and software packages. Listed below are estimated costs of equipment and obviously vary from one merchant account provider to another. There are many different features each machine may have including a printer or debit pinpad.

Digital Terminal (Free to $500)
Terminal with external printer ($200 to $750)
Terminal, internal printer and internal debit pin pad ($400 to $1,000)
Real time online software (free to $750)
Computer software (free to $500)
Printer ($200 to $350)
Debit pin pad ($50 to $200)
Check reader ($200-$500)
Wireless unit using cellular ($500 to $1,500)
Wireless unit using radio technology ($500 to $1,500)

Just remember if you find a company willing to offer you free software or a free terminal that is upfront savings that can be reinvested into the business.

General Information

1. What exactly is a Merchant Account and do I really need to have one?

2. What other options are available ?

3. Is it necessary to accept credit cards ?

4. When I make a credit card sale how do I get the money ?

5. Can I apply for a merchant account at a bank ?

6. When looking for a merchant account provider how do I find the right one?

7. What information do I need to provide to set up a merchant account?

8. What is a high risk processor what makes them risky?

9. I plan to open an online store what must I know about processing credit cards online?

10. If someone wants to make a check payment on my site can I process it?

11. How do I implement the payment process on my website?

Fees/Expenses

1. What other fees are involved not listed on the site?

2. Are there any other fees you aren't mentioning on the site?

3. Why are American Express and Discover more expensive when they aren't as widely used like Mastercard and Visa?

4. What kind of fee does American Express and Discover charge?

5. What is the best price to pay for a digital terminal or software?

6. I don't have very much start up cashflow but would like to start right away what should I do first?

7. What can I do to prevent chargebacks and credit card fraud?

Risks and Safety

1. Is it risky to accept checks as I know some people refuse to pay with a credit card.

2. If I decide to accept checks what other pertinent information should I know first?

3. Is it possible to accept check payments on my website?

4. How safe is it to accept credit card payments over the internet? Is it really secure?

5. How can i reduce the risk of accepting bad or fraudulent credit cards?

More Information

1. If I already have a terminal is it possible I can have it programmed with my new merchant account provider?

2. Am I able to process Foreign, Government or Corporate credit cards?

3. If I have a retail business is it a good idea to accept debit or check cashing cards?

4. What is real time processing and electronic terminals? How about software?

5. Virtual terminal? What is that exactly?

6. Does a virtual terminal allow you to process checks?